HOW CAN YOU PLACE AN ORDER?

We ship all over India, as well as 180+ countries. For delivery of products in India order from apnacase.com (Domestic), for delivery outside of India order fromapnacase.com. (International) This policy is for Indian geolocation only, for international policy please check respective websites.

ARE THERE ANY SHIPPING CHARGES APPLICABLE ON MY ORDER?

Shipping is free for all prepaid orders above Rs. 749/-. A flat Rs. 49 charge is applied to all Prepaid orders below Rs. 749/-. Rs. 99 extra charges for all Cash on delivery orders. The amount is non refundable.

HOW DOES THE DELIVERY PROCESS WORK?

Once our system processes your order, each product is thoroughly inspected to ensure they are in a perfect condition. After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partners. Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

HOW DO I CHECK THE STATUS OF MY ORDER?

Please tap on the “My Orders” section under the main menu of App/Website to check your order status. Or ask us at Help Desk

MY ORDER WILL BE SHIPPED IN MULTIPLE SHIPMENTS. WHAT DOES THIS MEAN?

Don’t worry! This is a completely normal situation. We make products made to order. If there are multiple products, we ship a product as and when it gets processed, not waiting for the whole consignment to be processed. Rest assured, you will only have to pay the shipping/CoD charge if applicable, on the first package you receive. International orders, in most instances, will be shipped in their entirety as one shipment.

WHAT IS THE ESTIMATED DELIVERY TIME?

The estimated dispatch time of each product is written under the Shipping and Returns tab on the respective product page. Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is handling your order. You can track the status of your package 3 to 5 days after your order is dispatched from our warehouse.

We will deliver the product with in 3 to 5 working days to door step.